Privacy Policy

Last updated: 4/14/2025

At SnapIQ, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data when you use our service.

By using SnapIQ, you agree to the collection and use of information in accordance with this policy. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect the following personal information from our users:

We collect only the minimum amount of information necessary to provide you with our service.

2. How We Collect Information

We collect this information through sign-up forms when you create an account with our service. We do not use any automated methods of data collection beyond what is necessary for the functioning of our platform.

3. Use of Information

The information we collect is essential for providing our service. We use it solely for the following purposes:

4. Data Sharing and Third Parties

We do not share your personal information with any third parties for marketing or advertising purposes. We may, however, share your information with service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

5. Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information. Our backend and database are secured using industry-standard encryption and security protocols. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use JWT (JSON Web Tokens) for authentication purposes, which is standard practice for secure user sessions. We do not use any other cookies or tracking technologies for marketing or advertising purposes. The JWT is essential for maintaining your logged-in status and securing your session.

7. Children's Privacy

Our service is not intended for and does not knowingly collect or solicit personal information from children under the age of 13. If you are under 13, please do not attempt to register for or otherwise use our services. If we learn we have collected personal information from a child under 13, we will promptly delete that information.

8. Your Rights and Choices

You have full control over your personal information. Under various data protection laws, you may have the right to:

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: ouafae@snapiq.ai

10. Legal Compliance

We are committed to complying with all applicable privacy laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable. We continuously review and update our practices to ensure compliance with evolving privacy laws.

11. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time. Upon request, we will delete or anonymize your personal information so that it can no longer be associated with you, unless we are legally required to retain certain information.

12. Analytics

We use Google Analytics to help us understand how our service is used. Google Analytics may collect information such as your IP address, browser type, and pages visited. This information is used to improve our service and is not linked to your personal information. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

13. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

14. Acceptance of This Policy

By using our service, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our service. Your continued use of the service following the posting of changes to this policy will be deemed your acceptance of those changes.